2024 ASCRS ASOA MEETING GUIDE
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ASOA PROGRAM
SUNDAY, MAY 7
4:00–5:00 p.m.
ASOA PRACTICE
MANAGEMENT COURSES
A7-601 The First Impression Maers:
Onboarding Customer Service Training
Room: 204AB
ASOA Leadership and Strategic Management
Introductory
Faculty: Amanda Turner, OCS, COE; Myra Lopez-Evans, BA, COA
A7-602 I Can't Sleep! Compliance and
Regulatory Issues Keeping Administrators
Awake at Night
Room: 206AB
ASOA Risk Management and Compliance
Mid-Level
Faculty: Allison Shuren, MSN, JD; John McInnes, MD, JD;
Loreli Wright, MHA, JD
MLM
A7-603 Preparing for a Sale: A Primer for
Selling Your Practice to an Outside Party
Room: 208
ASOA Leadership and Strategic Management
Experienced
Faculty: J. Matthew Owens, JD; Andrew T. Maller, MBA, COE;
Collin Hart, MBA; Kirk Mack, COE, COMT, CPC, CPMA
MDBE
Advanced
A7-604 Hiring the Right Staff—A New Way
of Thinking From a Seasoned Administrator
Room: 209
ASOA Human Resources
Mid-Level
Faculty: Laurie Darling, COT; Patty Schlesier
Essentials
A7-605 Research Ready: Preparing Your
Practice for Clinical Research
Room: 211
ASOA Business Operations
Introductory
Faculty: Jacqueline Whinery, CCRC, COA
A7-606 Twenty Questions to Keep Your
Billing Department on Track
Room: 212
ASOA Coding and Billing
Introductory
Faculty: Deborah A. Davis, COE;
Mary Pat Johnson, COMT, COE, CPC, CPMA
