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2024 ASCRS ASOA MEETING GUIDE
ASOA PROGRAM
SCHEDULE AT A GNCE
SUNDAY, APRIL 7
107ABC 205ABC 204AB 206AB
8:30–9:30 a.m.
A7-101 Not Another Tech
Meeting! Other Ways to
Engage Your Techs
A7-102 Business Operations
for New Administrators
ABC
9:45–10:45 a.m.
Campfire Session:
Diversity Workshop
Campfire Session:
How to Burn Bright, Not Out
11:00 a.m.–12:00 p.m.
A7-301 Building Excellence
from Within: A Spotlight
on Our Technician
Training Program
MLM
A7-302 Attracting, Retaining,
and Motivating Staff
Through Pay Transparency
and Accountability
ABC
12:00–1:30 p.m.
Administrator
Beginners
Circle (ABC)
Networking
Lunch: The
Call Center :
Revenue
Lifeline of Your
Practice*
1:30–2:30 p.m.
A7-401 How to Collect
Money Upfront: A Guide for
Practice Administrators
ABC
A7-402 Raising the Bar :
Technology's Impact on
Patient Experience
Essentials
2:45–3:45 p.m.
Roundtables A7-501 Gamifying Your Goals:
How Measuring Goals Can
Improve Your Progress
Advanced
A7-502 Getting Your Whole
Team Involved in Compliance
ABC
4:00–5:00 p.m.
A7-601 The First Impression
Matters: Onboarding Customer
Service Training
A7-602 I Can't Sleep!
Compliance and Regulatory
Issues Keeping Administrators
Awake at Night
MLM
*Separate registaration and fees apply
