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2023 ASCRS ANNUAL MEETING PREVIEW PROGRAM | 33 Coding and Billing Billing and Charting for Ophthalmic Diagnostic Testing Faculty: Mary Pat Johnson, COMT, COE, CPC, CPMA EHR Can Cause Documentation and Billing Errors Resulting in Financial Loss and Scrutiny Faculty: Leonard Ginsburg, MD, Laurie Brown, MBA, COMT, COE, CPMA, Ryan Twomey Government Audits Are Back! Faculty: Kirk Mack, COE, COMT, CPC, CPMA, Brittney Irwin, COT, Laurie Brown, MBA, COMT, COE, CPMA The Surprising Ways Everyone Touches the Billing Process Faculty: Lindsay Stratton, MHA, OCS, Susan Stratton, COE, OCS, Elise Levine, MA You've Done the Work, Now Get Paid! Overcoming 2023 Reimbursement Challenges Faculty: Laurie Brown, MBA, COMT, COE, CPMA, Brittney Irwin, COT Human Resources Building Your Bench: DIY Leadership Training to Promote From Within Faculty: Mike Lyons, MA, PHR, Stephanie Collins, MBA, COA, Melissa Hartig, MSHA, COE Hiring the Right Talent for Your Team Faculty: Robin Ntoh Human Resources: The Good, the Bad, and the Bizarre Faculty: Savory Turman, MS, COMT, COE, OCS, Elizabeth Monroe, MA, CPSS, PHR, COE Optimizing Your Recruitment & Onboarding to Attract & Retain Top Talent Faculty: Adrienne Lloyd, MHA, FACHE Techs Just Wanna Have Fun – Specific Ideas to Show Appreciation and Amplify a Culture of Recognition Faculty: Mike Lyons, MA, PHR, Myra Lopez-Evans, COA, Megan Odell, MS Ten Ways to Turn Toxic Employees into Engaged Culture Champions Faculty: Mike Lyons, MA, PHR, Amanda Turner, OCS Leadership and Strategic Management Authentic Leadership: The True North of Servant Leadership Faculty: Kurtis Wankier Be a Better Leader: 3 Practical Steps to Lead Effectively Faculty: Dixon Davis, MBA, MHSA, CMPE Beyond the Floor Plan: Everyday Lean Tools for the Administrator Faculty: Myra Lopez-Evans, COA Building and Implementing a Successful Strategic Plan Faculty: Michael Trier, MBA, Kurtis Wankier Building and Maintaining a Patient Experience Centered Practice Faculty: Zora Harrison, COE, Jackie Hinzman

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